On Tuesday, July 28, between 22:00 and 23:30 UTC, we will be performing planned infrastructure maintenance on the Elastic Inference Service (EIS). EIS is the default managed inference provider for features such as semantic search, reranking, embeddings, Elastic AI Agent, and Attack Discovery. Customers using alternative inference providers will not be affected by this maintenance.
The maintenance will be applied progressively across regions. During the window, customers may experience intermittent interruptions to EIS-powered features, as the changes take effect in each region. Some inference requests may fail during this time.
If you continue to see issues after the maintenance window has ended, please open a case through our Support portal (https://support.elastic.co) or email support@elastic.co for assistance.
Posted Jul 14, 2026 - 12:37 UTC
This scheduled maintenance affects: Global services (Elastic Inference Service).