The impact of the outage with the upstream cloud provider is no longer affecting Elastic Serverless, Hosted, and Synthetic Services and all operations have returned to normal.
While our upstream cloud provider is still working to fully resolve the underlying issues on their end, we will continue to closely monitor the situation until they confirm complete resolution.
Thank you for your patience and understanding.
Posted Jun 12, 2025 - 23:30 UTC
Update
The upstream cloud provider has now also applied mitigations to the GCP us-central1 region. We are observing initial signs of recovery for affected services in this area.
We will continue to monitor, and will provide a further update once our upstream provider confirms that this issue has been fully resolved. We appreciate your continued patience as service restoration progresses.
Posted Jun 12, 2025 - 21:14 UTC
Update
The upstream cloud provider has identified the root cause of the issue and implemented mitigations. While operations in other regions and Cloud Service Providers (CSPs) have returned to normal, customers with deployments/projects in GCP us-central1 may still be experiencing residual issues. We will continue to closely monitor the situation. Further updates will be provided here.
Posted Jun 12, 2025 - 20:49 UTC
Update
We are aware of an upstream cloud provider outage that is impacting deployments on GCP (Google Cloud Platform) for our Elastic Cloud Hosted customers. This same upstream outage is also impacting project creation, and scaling operations for our Elastic Cloud Serverless customers. The Elastic Synthetic Service is also impacted. We are monitoring the situation, and will provide updates as we are able to.
Posted Jun 12, 2025 - 19:54 UTC
Update
We are currently experiencing an outage impacting project creation and scaling activities for existing Elastic Serverless projects, as well as users of the Elastic Synthetic Service. This is due to an issue with one of our upstream cloud providers. We are actively monitoring the situation and will provide updates as they become available.
Posted Jun 12, 2025 - 19:28 UTC
Monitoring
We are aware of an ongoing incident affecting project creation and scaling functionalities within Elastic Serverless. Our investigations indicate this is related to an outage at one of our upstream cloud providers.
Posted Jun 12, 2025 - 18:57 UTC
Update
We have become aware of a problem which is preventing project creation in Serverless across all cloud providers. We are currently investigating.
Posted Jun 12, 2025 - 18:42 UTC
Investigating
At this tine we have identified an issue which is preventing Serverless projects from being created in GCP. We are currently investigating the situation