Connectivity issues in AWS us-west-2

Incident Report for ESS (Public)

Resolved

This incident is resolved and all deployments should be back to a fully functional state.
Posted May 30, 2024 - 00:58 UTC

Update

Service availability is still healthy, however we are still seeing some delay in deployment metrics visible from the cloud console. We will send another update in 2 hours.
Posted May 29, 2024 - 22:53 UTC

Update

Service availability made a full recovery at 19:54 UTC. We are seeing some delay in deployment metrics visible from the cloud console. We will continue to monitor and send another update in 2 hours.
Posted May 29, 2024 - 20:34 UTC

Monitoring

Service has been restored and are now setting this incident to monitoring.
Posted May 29, 2024 - 19:59 UTC

Identified

We have identified a possible issue and are working to mitigate the problem. We will post another update in ~30 minutes.
Posted May 29, 2024 - 19:44 UTC

Update

We are still attempting to mitigate the connectivity issues in AWS us-west-2. We will post another update in ~30 minutes.
Posted May 29, 2024 - 19:12 UTC

Update

We are still attempting to mitigate the issue. We will send another update in approximately 30 minutes.
Posted May 29, 2024 - 18:48 UTC

Update

We have engaged a number of teams across Elastic and working to mitigate the issue. We will send another update in approximately 30 minutes.
Posted May 29, 2024 - 18:13 UTC

Investigating

We have identified connectivity issues with our AWS us-west-2 region. Our team is investigating. Next update in 30 minutes as events develop.
Posted May 29, 2024 - 17:40 UTC