Minor delays with usage reports

Incident Report for ESS (Public)

Resolved

There are no delays for usage reports in the user console and APIs for more than 2 hours. The service is fully operational.

Posted Dec 20, 2023 - 09:42 UTC

Update

We are continuing to monitor for any further issues.

Posted Dec 20, 2023 - 09:18 UTC

Monitoring

We've deployed a fix to correct the delays. It will take some time for processing to catch up. We are monitoring closely and will provide another update when complete.

Posted Dec 20, 2023 - 01:06 UTC

Identified

We have identified the cause of delays and are working on a fix. An update will be provided once deployed.

Posted Dec 19, 2023 - 23:59 UTC

Investigating

We are investigating an issue that is causing some customers to experience minor delays to their usage reports in the user console and APIs.

Posted Dec 19, 2023 - 23:10 UTC

This incident affected: Global services (Cloud console).