Some clusters are missing metrics in the user console

Incident Report for Elastic Cloud (Public)

Resolved

This incident has been resolved.

Posted Aug 29, 2018 - 09:36 UTC

Monitoring

Fix has been rolled out & we're monitoring the results now.

Posted Aug 29, 2018 - 06:20 UTC

Update

Fix is still being rolled out. Further updates as needed.

Posted Aug 29, 2018 - 04:58 UTC

Update

Fix is still being rolled out. Further updates as needed.

Posted Aug 29, 2018 - 02:31 UTC

Update

Fix is still being rolled out. Further updates as needed.

Posted Aug 29, 2018 - 01:01 UTC

Update

We are rolling out a fix across all affected regions. Further updates will be sent as needed.

Posted Aug 28, 2018 - 23:29 UTC

Identified

The issue has been identified & we're working on steps to restore the metrics for those clusters. Updates will sent shortly.

Posted Aug 28, 2018 - 23:00 UTC

Investigating

There are currently a small number of clusters that aren't showing cluster metrics in the user console. We're looking into it at the moment & will update as soon as we've located the issue.

Posted Aug 28, 2018 - 22:55 UTC