Increased latencies in eu-west-1

Incident Report for Elastic Cloud (Public)

Resolved

Overall error rates and latencies have been within bounds, and we'll continue to watch the proxy layer.
Posted May 23, 2016 - 17:15 UTC

Update

The proxy layer has been significantly upgraded. We continue to monitor error rates and latencies.
Posted May 23, 2016 - 15:06 UTC

Monitoring

We saw a relapse of this issue and are increasing the capacity of the proxy layer while investigating the root cause.
Posted May 23, 2016 - 14:53 UTC

Identified

The same issue didn't completely go away, and we're rolling out upgrades to our proxy layer to address them.
Posted May 23, 2016 - 14:52 UTC

Monitoring

We've identified and fixed an issue causing increased latencies in eu-west-1 between 2016-05-23T06:52:00Z and 2016-05-23T08:19:00Z (UTC).
Posted May 23, 2016 - 09:16 UTC
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