Expired license for some customer deployments
Incident Report for ESS (Public)
Resolved
Updated licenses have been applied to the small number of healthy deployments that were impacted.
Posted Mar 24, 2023 - 19:31 UTC
Update
We are continuing to monitor for any further issues.
Posted Mar 24, 2023 - 19:09 UTC
Monitoring
Updated licenses have been applied to all healthy deployments. We will monitor for another hour before resolving the incident.
Posted Mar 24, 2023 - 18:02 UTC
Identified
We have identified the complete list of impacted deployments and begun the process of updating their licenses. We will provide an update within an hour.
Posted Mar 24, 2023 - 17:34 UTC
Investigating
We are investigating an issue where licenses for a small number of deployments were not auto-renewed prior to expiration. We are working to identify the exact list of impacted deployments to begin remediation steps. We will provide an update within an hour.
Posted Mar 24, 2023 - 16:35 UTC