Connectivity issues in eu-west-1

Incident Report for Elastic Cloud (Public)

Resolved

Latencies have remained since we applied mitigations.

We'll continue to closely monitor the symptoms as we work on finding the root cause.

Posted Feb 18, 2017 - 20:16 UTC

Monitoring

We're seeing mitigations help and response times return to normal, while continue to investigate the root cause.

Posted Feb 18, 2017 - 17:54 UTC

Identified

We're working on moving affected clusters off affected hosts.

Posted Feb 18, 2017 - 16:49 UTC

Investigating

We're investigating connectivity issues in eu-west-1, affecting a small number of servers, causing increases in latencies for clusters with any node on them.

We've verified it's not the same issue as yesterday.

Posted Feb 18, 2017 - 14:24 UTC