Deployment creation problems in AWS region
Incident Report for ESS (Public)
Resolved
This incident has been resolved.
Posted Dec 13, 2024 - 09:37 UTC
Monitoring
We have identified, and fixed, a misconfiguration which caused these templates to be temporarily unavailable.
Deployment creation in our AWS regions, using any template, is now possible.

We are monitoring the situation.
Posted Dec 13, 2024 - 09:18 UTC
Investigating
We are currently investigating an issue with the creation of deployments in AWS using any of the following templates :
- storage optimized
- storage optimized dense
- cpu optimized
- vector search optimized (arm)

Existing deployments are unaffected.
Posted Dec 13, 2024 - 08:50 UTC
This incident affected: Elastic Cloud Hosted, AWS Tokyo (ap-northeast-1) (Deployment orchestration (Create/Edit/Restart/Delete): AWS ap-northeast-1), AWS Ireland (eu-west-1) (Deployment orchestration (Create/Edit/Restart/Delete): AWS eu-west-1), AWS Central (ca-central-1) (Deployment orchestration (Create/Edit/Restart/Delete): AWS ca-central-1), AWS Ohio (us-east-2) (Deployment orchestration (Create/Edit/Restart/Delete): AWS us-east-2), AWS Bahrain (me-south-1) (Deployment orchestration (Create/Edit/Restart/Delete): AWS me-south-1), AWS Paris (eu-west-3) (Deployment orchestration (Create/Edit/Restart/Delete): AWS eu-west-3), AWS Sydney (ap-southeast-2) (Deployment orchestration (Create/Edit/Restart/Delete): AWS ap-southeast-2), AWS Oregon (us-west-2) (Deployment orchestration (Create/Edit/Restart/Delete): AWS us-west-2), AWS N. California (us-west-1) (Deployment orchestration (Create/Edit/Restart/Delete): AWS us-west-1), AWS London (eu-west-2) (Deployment orchestration (Create/Edit/Restart/Delete): AWS eu-west-2), AWS Seoul (ap-northeast-2) (Deployment orchestration (Create/Edit/Restart/Delete): AWS ap-northeast-2), AWS Frankfurt (eu-central-1) (Deployment orchestration (Create/Edit/Restart/Delete): AWS eu-central-1), AWS São Paulo (sa-east-1) (Deployment orchestration (Create/Edit/Restart/Delete): AWS sa-east-1), AWS Mumbai (ap-south-1) (Deployment orchestration (Create/Edit/Restart/Delete): AWS ap-south-1), AWS Hong Kong (ap-east-1) (Deployment orchestration (Create/Edit/Restart/Delete): AWS ap-east-1), AWS Singapore (ap-southeast-1) (Deployment orchestration (Create/Edit/Restart/Delete): AWS ap-southeast-1), AWS N. Virginia (us-east-1) (Deployment orchestration (Create/Edit/Restart/Delete): AWS us-east-1), AWS Cape Town (af-south-1) (Deployment orchestration (Create/Edit/Restart/Delete): AWS af-south-1), and AWS Milan (eu-south-1) (Deployment orchestration (Create/Edit/Restart/Delete): AWS eu-south-1).