Deployments in azure-southafricanorth are not able to be modified or created.

Incident Report for ESS (Public)

Resolved

This incident has been resolved.
Posted May 14, 2025 - 19:46 UTC

Monitoring

The network connectivity has been restored and we see that the service availability has been fully restored.
We continue to monitor the situation and await Azures final confirmation of network connectivity restoration.

We will post an update in the next two hours or sooner if we have additional details to share.
Posted May 14, 2025 - 08:44 UTC

Identified

Our investigations with Azure engineers have concluded that a peering issue between Orange S.A. (AS5511) and Azure is causing this issue. Azure is working with Orange S.A. to resolve this.

Any connection towards this region going through the Orange S.A. may experience connectivity issues. This may also include access to elasticsearch, kibana, APM endpoints. Azure has not yet publicly acknowledged this network issue on their status page.

We will post an update in the next two hours or sooner if we have additional details to share.
Posted May 14, 2025 - 08:23 UTC

Update

We're still investigating the connectivity issue in the azure-southafricanorth region together with engineers from Azure. This connectivity issue is impacting customers' ability to start, stop, or modify deployments. We will post an update in the next two hours or sooner if we have additional details to share.
Posted May 14, 2025 - 05:31 UTC

Update

We're still investigating a connectivity issue in our azure-southafricanorth region that is impacting customers' ability to start, stop, or modify deployments. We will post an update in an hour or sooner if we have additional details to share.
Posted May 14, 2025 - 03:56 UTC

Update

We're still investigating a connectivity issue in our azure-southafricanorth region that is impacting customers' ability to start, stop, or modify deployments. We will post an update in an hour or sooner if we have additional details to share.
Posted May 14, 2025 - 02:52 UTC

Investigating

We're currently investigating a possible connectivity issue in our azure-southafricanorth region that is impacting customers' ability to start, stop, or modify deployments. We will post an update in an hour or sooner if we have additional details to share.
Posted May 14, 2025 - 01:56 UTC
This incident affected: Azure johannesburg (azure-southafricanorth) (Elasticsearch connectivity: Azure azure-southafricanorth, Deployment orchestration (Create/Edit/Restart/Delete): Azure azure-southafricanorth, APM connectivity: Azure azure-southafricanorth, Kibana connectivity: Azure azure-southafricanorth).