Deployments in azure-eastus2 region may experience license related errors

Incident Report for ESS (Public)

Resolved

This incident has been resolved.

Posted Sep 08, 2021 - 05:49 UTC

Monitoring

We've applied the mitigation. Our internal monitoring validates that all services are operating normally. We will continue to monitor the situation.

Posted Sep 08, 2021 - 00:44 UTC

Identified

We've identified a network-level issue and are in the process of remediation.

Posted Sep 07, 2021 - 21:05 UTC

Investigating

Deployments in azure-eastus2 region may experience license related errors such as:

{"statusCode":503,"error":"Service Unavailable","message":"License is not available."}

We're actively investigating the issue and will post updates as they are available.

Posted Sep 07, 2021 - 20:22 UTC

This incident affected: Azure Virginia (azure-eastus2) (Elasticsearch connectivity: Azure azure-eastus2, Kibana connectivity: Azure azure-eastus2).