Degraded performance in us-east-1

Incident Report for Elastic Cloud (Public)

Resolved

This incident has been resolved.

Posted Aug 02, 2018 - 14:40 UTC

Update

Service has returned to normal, but we continue to monitor.

Posted Aug 02, 2018 - 12:22 UTC

Monitoring

Error rates are returning to normal.

Posted Aug 02, 2018 - 11:32 UTC

Update

We are experiencing an increased error rate for cluster access in AWS us-east-1, which can make a cluster appear to be down. Most requests are successful.

Posted Aug 02, 2018 - 10:46 UTC

Update

Customers are currently unable to create clusters and access to existing clusters may be affected.

Posted Aug 02, 2018 - 09:53 UTC

Investigating

We are currently investigating this issue.

Posted Aug 02, 2018 - 08:16 UTC