Logging and metrics issues

Incident Report for Elastic Cloud (Public)

Resolved

This incident has been resolved. Apologies for any interruption to your service.
Posted Feb 06, 2018 - 03:51 UTC

Update

We continue to monitor the situation. Logs are still behind real time, but we anticipate that it will be back to normal thresholds shortly.
Posted Feb 06, 2018 - 00:33 UTC

Update

We're continuing to monitor the fix. Logs and metrics are still behind real time. We'll update again shortly.
Posted Feb 05, 2018 - 21:44 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 05, 2018 - 16:18 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 05, 2018 - 16:06 UTC

Investigating

We are currently investigating this issue. Logs and metrics on cloud.elastic.co may be unavailable.
Posted Feb 05, 2018 - 15:11 UTC