Customers Unable To Process Training Payments

Incident Report for ESS (Public)

Resolved

A fix has been applied and the incident has been resolved

Posted Oct 15, 2024 - 06:54 UTC

Update

We are still working to test and deploy a fix for this issue. We will have another update in approximately 2 hours.

Posted Oct 15, 2024 - 01:21 UTC

Update

We are still working to test and deploy a fix for this issue. We will have another update in approximately 2 hours.

Posted Oct 14, 2024 - 22:54 UTC

Identified

We are aware of an issue that is inhibiting customers' ability to pay for trainings from our portal. We have identified the issue and are actively working on a fix.

Posted Oct 14, 2024 - 21:39 UTC