Provisioning Issues in AWS US-EAST-1

Incident Report for Elastic Cloud (Public)

Resolved

Metrics are looking normal but we are going to be watching the coordination layer and our proxy layer over the next day or more.

Posted Sep 28, 2017 - 01:45 UTC

Update

We're continuing to monitor error rates, services and doing some spot checking of clusters that have come up on our radar during this time. Intermittent cluster connectivity should be resolved at this point.

Posted Sep 28, 2017 - 01:10 UTC

Monitoring

Errors rates are back to normal and will be continuing to monitoring the situation.

Posted Sep 28, 2017 - 00:33 UTC

Identified

Investigating cluster connectivity issues that are affecting some customers in us-east-1 with intermittent 502s.

Posted Sep 27, 2017 - 23:11 UTC

Update

Intermittent cluster connectivity expected.

Posted Sep 27, 2017 - 17:24 UTC

Update

Currently investigating the coordination layer.

Posted Sep 27, 2017 - 17:08 UTC

Update

Investigating cluster provisioning in US-EAST-1.

Posted Sep 27, 2017 - 16:55 UTC

Investigating

We are currently investigating this issue.

Posted Sep 27, 2017 - 16:53 UTC