AutoOps button disabled for some deployments created after December 3

Incident Report for ESS (Public)

Resolved

The fix is working as expected. This issue is resolved
Posted Dec 11, 2025 - 20:23 UTC

Monitoring

We have completed the roll out of the fix and are monitoring to confirm resolution. We will post an update in an hour or sooner.
Posted Dec 11, 2025 - 18:56 UTC

Update

Our engineers have deployed a change and new deployments will be able to use AutoOps. We are still working on fixing the affected deployments between December 3 and today.

We will provide an update within 1 hour, or sooner if appropriate.
Posted Dec 11, 2025 - 17:58 UTC

Identified

We are aware of an issue impacting deployments created after December 3rd that causes the AutoOps button to appear greyed out. Affected AWS regions are af-south-1, ap-east-1, ap-northeast-2, aws-ap-southeast-2, ca-central-1, me-south-1, sa-east-1, eu-north-1, eu-south-1, eu-west-3, us-west-1, eu-central-2. The us-central-1 GCP region is also affected.

Our engineers have been engaged and are currently working on a resolution. We will provide an update within 1 hour, or sooner if appropriate
Posted Dec 11, 2025 - 16:50 UTC
This incident affected: Global services (AutoOps).