We've rolled out the mitigation and customers should be able to create trials again. We'll continue to monitor related issues through our support channels.
Posted Apr 11, 2024 - 19:03 UTC
Monitoring
We are currently testing the mitigation in our development environment. We will provide an update in the next hour.
Posted Apr 11, 2024 - 17:35 UTC
Identified
We have identified the issue preventing trial creations from being created as expected. The engineering team is working on fixing the issue. The next update will be within the next hour.
Posted Apr 11, 2024 - 15:51 UTC
Investigating
We have identified the issue preventing trial creations from being created as expected. The engineering team is working on fixing the issue. The next update will be within the next hour.
Posted Apr 11, 2024 - 15:50 UTC
Update
We have identified the issue preventing trial creations from being created as expected. The engineering team is working on fixing the issue. The next update will be within the next hour.
Posted Apr 11, 2024 - 14:49 UTC
Identified
We have identified the issue that is preventing trial creations from being created as expected. The engineering team is working on fixing the issue. The next update will be within the next hour.
Posted Apr 11, 2024 - 13:44 UTC
Update
We have detected issues preventing trial creation. Customers may not be able to create new trials. Our engineers are investigating the issue. Updates will be done within the next hour.
Posted Apr 11, 2024 - 13:26 UTC
Investigating
We have detected issues preventing trial creation. Customers may not be able to create new trials. Our engineers are investigating the issue. Updates will be done within the next hour.